P - How far ahead of time should I book my transfer?

R -
It is possible to book a private transfer service in Bucharest with a minimum of 48 hours in advance
P - How long does the journey from the hotel to the airport take?

R -
It takes approximately 45 minutes to get to Bucharest Airport, depending on the traffic.
We recommend you ask for the transfer at least 2,5 hours before the departure of your flight.
P - What pick up time should I choose?

R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
- Airports: 1 hour from the plane's arrival time.
- Cruise ports: 1 hour from the boat's docking time.
- Tran stations: 15 minutes from the train's arrival time.
- Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
P - Where will the driver be waiting for me?
R -
- Airports: the driver will wait in the arrivals hall, just after luggage pick up.
- Ports: the driver will wait in the arrivals terminal.
- Train stations: the driver will wait at the exit of the train's arrival platform.
- Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.

P - Are the prices final? Are there any extra charges?

R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?

R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
- Hand luggage: total length, height and width adding up to no more than 115 cm.
- Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?

R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?

R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?

R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?

R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?

R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?

R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?

R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?

R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

Our customers' reviews

These are genuine reviews written by our customers.

9.30 / 10

9.2977777777778

225 reviews | 1,584 travellers

5 out of 225 reviews

10 / 06 / 2022

Luis

San Francisco Bay Area, The United States

Excellent experience with transfer at Bucharest airport. The app was great at letting me know that the driver had arrived at airport and the driver even better. He called me when I was waiting for my luggage to let me know that he was outside with a sign with my name on kt and drove flawlessly to our hotel via heavy city traffic. Way better than tracking down a cab or calling Uber. Will use again.

I travelled with my partner

03 / 08 / 2020

Naira Paula

Amsterdam, Netherlands

Excelente serviço!

I travelled by myself

01 / 19 / 2023

Pilar Espinosa Robles

Spain

Fué muy bien,dimos la referencia de un hotel cercano,para evitar confusiones como en la ida,y todo fué correcto Translate this opinion into English.

It went very well, we gave the reference of a nearby hotel, to avoid confusion as on the way out, and everything was correct Opinion translated. Show original.

I travelled with teenagers

01 / 15 / 2023

Ana Maria Lopez Puertas

Las Rozas , Spain

Perfecta. El conductor estuvo antes incluso de la hora acordada y como yo estaba ya lista esperando pudimos adelantar la recogida. El trayecto fue estupendo, conduciendo muy bien y nos preguntó los detalles del vuelo para dejarnos justo en la misma puerta donde se facturaba y ahorrar tiempo. Excelente experiencia. Translate this opinion into English.

perfect. The driver was even before the agreed time and since I was already ready waiting we were able to bring forward the collection. The journey was great, driving very well and he asked us the details of the flight to leave us right at the same gate where he checked-in and save time. Excellent experience. Opinion translated. Show original.

I travelled with teenagers

01 / 14 / 2023

Pilar Espinosa Robles

Spain

Hubo un problema con la direccion y aunque se solucionó y nos llevaron al sitio correcto en el centro de ciudad, sin tener que dar rodeos, el taxista nos dijo que estaba fuera de su zona y nos cobró 10 euros mas. A la vuelta,dimos como referencia un hotel cercano al apartamento por miedo a confusiones, y fue bien.

Tal y como indicamos en nuestra página web, en los traslados cuyo destino sean zonas no previstas o centrales de las ciudades pueden cobrarse suplementos adicionales. Sentimos que no lo tuvieses en cuenta. Aun así, tomamos nota de tus comentarios de cara a seguir valorando mejoras en el servicio.

I travelled with teenagers

Show all the reviews

	6 seater minivan	US$ 53.30
	3 seater car	US$ 35.90