For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 225 reviews
10 / 06 / 2022
San Francisco Bay Area, The United States
Excellent experience with transfer at Bucharest airport. The app was great at letting me know that the driver had arrived at airport and the driver even better. He called me when I was waiting for my luggage to let me know that he was outside with a sign with my name on kt and drove flawlessly to our hotel via heavy city traffic. Way better than tracking down a cab or calling Uber. Will use again.
03 / 08 / 2020
Amsterdam, Netherlands
Excelente serviço!
01 / 19 / 2023
Spain
Fué muy bien,dimos la referencia de un hotel cercano,para evitar confusiones como en la ida,y todo fué correcto Translate this opinion into English.
It went very well, we gave the reference of a nearby hotel, to avoid confusion as on the way out, and everything was correct Opinion translated. Show original.
01 / 15 / 2023
Las Rozas , Spain
Perfecta. El conductor estuvo antes incluso de la hora acordada y como yo estaba ya lista esperando pudimos adelantar la recogida. El trayecto fue estupendo, conduciendo muy bien y nos preguntó los detalles del vuelo para dejarnos justo en la misma puerta donde se facturaba y ahorrar tiempo. Excelente experiencia. Translate this opinion into English.
perfect. The driver was even before the agreed time and since I was already ready waiting we were able to bring forward the collection. The journey was great, driving very well and he asked us the details of the flight to leave us right at the same gate where he checked-in and save time. Excellent experience. Opinion translated. Show original.
01 / 14 / 2023
Spain
Hubo un problema con la direccion y aunque se solucionó y nos llevaron al sitio correcto en el centro de ciudad, sin tener que dar rodeos, el taxista nos dijo que estaba fuera de su zona y nos cobró 10 euros mas. A la vuelta,dimos como referencia un hotel cercano al apartamento por miedo a confusiones, y fue bien.
Tal y como indicamos en nuestra página web, en los traslados cuyo destino sean zonas no previstas o centrales de las ciudades pueden cobrarse suplementos adicionales. Sentimos que no lo tuvieses en cuenta. Aun así, tomamos nota de tus comentarios de cara a seguir valorando mejoras en el servicio.